DeskBellAlready answering for a real salon
Never miss a booking again.
An AI receptionist that answers every call, text and web chat, books the appointment into your real calendar, and never sleeps.
- Live in about a day
- Spam Act & Privacy Act compliant
- You approve every answer
Kingsway Barbers
WhatsApp, online
Scripted for the demo, but every behaviour shown is live in the product today.
Calls and texts land while your hands are full. Mid-haircut. Under a sink. At 11 at night. By morning, that customer has booked somewhere else.
Not anymore.
The maths
One quiet week, two ways.
The jobs that slip away after close are rarely counted. Here is a single ordinary week, side by side.
After close — nobody answered
- Tue 9:12 pm · hot water down · rang out
- −$220
- Wed 7:40 am · blocked drain · rang twice
- −$180
- Sat 8:05 am · weekend call-out · went elsewhere
- −$350
- Sun 6:30 pm · “open Monday?” · no reply
- −$150
- One quiet week
- −$900
Same week, with DeskBell on
- Tue 9:12 pm · answered in seconds
- booked +$220
- Wed 7:40 am · answered, booked for 10:00
- booked +$180
- Sat 8:05 am · answered on the weekend
- booked +$350
- Sun 6:30 pm · “8 am Monday — want a slot?”
- booked +$150
- And you never picked up
- +$900
Example call-out values — your trade’s numbers will differ. We have no plans or subscriptions to pick from: we scope what you need with you first.
Three jobs. Done properly, around the clock.
Always answering
Replies in seconds, day and night. Weekends, public holidays and 3 am enquiries included.
Actually books
Real appointments with the right staff member. It re-checks availability the instant it writes, so it can never double-book.
Knows your business
Answers from your hours, prices, staff and policies. When it is not sure, it asks you instead of guessing.
Set up for you — live in about a day.
This is a full-service setup, not software you wrestle with. We do the discovery, capture your requirements, and you approve every answer before it goes live.
A short discovery call
Fifteen minutes, phone or video. We learn your services, rates, hours and service area — and what a good answer sounds like for you.
We build and train it
Configured on your actual services and pricing. It learns what counts as an emergency in your trade and what to ask each customer.
You test it and approve every answer
Ring the number and hang up to see the text-back. Send it a quote request, an emergency. We refine until every reply is right.
It goes live behind your number
Your advertised number stays the same. Unanswered calls and messages quietly divert to your receptionist — customers just notice they always get answered.
Jobs flow in
Every conversation is logged, with a short summary each week: enquiries answered, jobs booked, reviews earned.
Built for the way bookings actually happen.
Books, reschedules, cancels
Real appointments in your real calendar. It re-checks availability at the instant of writing, so a double-booking is simply not possible.
Multi-staff aware
Knows which barber, stylist or therapist does what and when they work. Ask for anyone free and it books whoever is.
Remembers your regulars
Names, preferences, history. Privacy-first: any customer can say the word and be forgotten completely.
Hands off like a good employee
Emergencies, complaints or a plain request for a human go straight to you on Telegram, with the whole story attached.
Speaks fluent customer
Understands tomorrow arvo and next Friday, handles three questions in one message, and never re-asks what it already knows.
You stay in charge
Instant kill switch. Take over any chat with one tap. Australian public holidays blocked automatically, every state and territory.
A complete front desk
Everything a great receptionist does.
Without wages, super, sick days or annual leave — and it never puts a caller on hold.
Missed-call text-back
Can't pick up? The caller instantly gets a text — “Sorry we missed you, how can we help?” Most reply, and the conversation becomes a booking.
Answers every channel
Phone, SMS, WhatsApp, Telegram and your website chat — all answered in seconds, around the clock, in your business's voice.
Emergency routing
Burst pipe, sparking switchboard, locked out at midnight — urgent messages skip the queue and ring your phone immediately.
Smart reminders
A reminder before every job or appointment. Customers confirm or reschedule with one reply, and no-shows quietly fall away.
Reviews on autopilot
After a finished job, a polite Google review request goes out with your link. Your rating climbs on its own.
Every lead logged
Each enquiry captured with its status and what it was worth — so you can see exactly what got answered this week.
Pre-trained for your trade
It arrives knowing your line of work.
The questions your customers ask, and what counts as an emergency in your trade — built in before it ever answers a message.
Plumbers
Leaks, blocked drains, hot water. “Burst pipe” or “flooding” is flagged urgent and routed straight to your phone — any hour.
Electricians
Switchboards, safety checks, EV chargers. “No power” and “sparking” trigger immediate escalation.
Dentists & clinics
Appointment booking, fee enquiries, pre-visit instructions and reminders. Chair time fills, no-shows fall away.
Mechanics
Service bookings, rego and roadworthy questions, quotes. Breakdowns marked urgent; logbook reminders on schedule.
Locksmiths
Locked out at 2 am? It answers, confirms the address and rings you. The 24/7 trade finally has a 24/7 receptionist.
Salons & barbers
Service menu, slot booking, rebooking nudges every few weeks. Fewer gaps in the chair, steadier weeks.
Cleaners & gardeners
Quotes, recurring bookings, day-before confirmations. The run sheet fills itself.
Any local service
Appointment- or enquiry-driven? It adapts to your business. Tell us yours — we scope and configure it with you.
Accurate enough to run your calendar.
93%
answer-recall in retrieval evaluation, up from a near-zero naive baseline. Measured, not marketed.
24/7
on duty. Nights, weekends and every public holiday, while bookings keep landing in the calendar.
It never guesses
Answers come only from your own facts, with guardrails against making things up. When it is unsure, it escalates to you instead of improvising.
You hold the kill switch
Pause it instantly, take over any conversation, and customers can opt out with a single STOP at any time.
Nothing gets forgotten
Every handover comes with the full context, and reminders chase anything left waiting so no customer slips through.
What’s next
It keeps getting better.
Voice, web chat and every messaging channel are live today. These are on the way.
- Coming
Deposits that cut no-shows
Take a deposit at the moment of booking, automatically, so a no-show never costs you the slot.
- Coming
More languages
Answer each customer in the language they message you in, without missing a beat.
- Coming
The dashboard, as an app
Your leads, bookings and alerts installed on your phone, with a push the moment a job lands.
Everything ships to your receptionist automatically — nothing for you to install or update.
Questions owners ask us.
No. It answers only from the information you give us: your hours, prices, staff and policies. If it is not sure, it escalates to you rather than guessing.
It can't. It re-checks live availability at the instant it writes the booking, not at the start of the conversation. If a slot has just gone, it offers the next one.
No. It is a fully managed service. We learn your business, set everything up and keep it running. You get a working receptionist, not a configuration project.
It remembers customers so it can serve them better, and any customer can ask to be forgotten and be wiped on request. Every business's data is kept fully separate.
Anytime. You get an alert on Telegram and can step in with one message, which is relayed straight to the customer. There is also an instant kill switch.
No. Your advertised number stays the same. We add a low-cost virtual number behind it, and unanswered calls quietly divert there for the receptionist to pick up.
Yes. The first message makes clear it is an AI assistant. That is honest, it satisfies Australian law, and at 11 pm customers just want an answer, not a mystery.
Yes. It only messages people who contacted your business first, every message identifies your business, and STOP unsubscribes instantly, as the Spam Act 2003 requires. Personal information is handled under the Privacy Act 1988.
See it book a real appointment.
Tell us about your business. We will set a receptionist up around it and walk you through a booking, message to calendar.
- A live booking, start to finish
- Built around your hours, services and staff
- No obligation, no pressure
We reply within two business hours. No spam, ever.